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All shipments will be made via UPS Ground, unless another shipment method is chosen at checkout. All Ground shipments* will be charged based on current UPS rates.
*Glassware items are calculated separately. Correct shipping rates are displayed during checkout.
- Expedited shipments: charged at UPS* published rates (those rates are shown in the checkout screen).
- Personalized Glass Shipments: Rates are higher due to extra packing. The correct rates are available at checkout.
- Shipments to Alaska, Hawaii and Puerto Rico will be sent via UPS 2nd Day Air.
- Orders for non-personalized, in stock merchandise, require a minimum of 1-3 business days before shipping – this does not include the transit time.
- Personalized items (including stock items ordered with personalized tags): the production time is shown on the individual product detail pages. Please remember the production/processing time listed does not include the transit time.
- Please note transit times are shown in business days which are Monday thru Friday only (Saturday, Sunday and holidays do not count as business days).
- Deadline: If an order is placed after 3:30 PM Eastern Time, it will be considered placed the next business day. For example, if you place an order on Monday at 8:15 PM - it is considered an order from Tuesday. All orders placed after 3:30 PM Friday or on the weekend will be considered to have been placed on the following Monday.
- UPS charges an additional $2.75 fee for delivery confirmation signatures. If you would like this service, please fill in the "Deliver Confirmation Signature Required" checkbox when you check out.
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