All shipments will be made via UPS Ground, unless another shipment method is chosen at checkout. All Ground shipments will be charged based on the overall dollar amount of your order (before any discounts are applied) as follows:
| Order Amount |
Freight Rate |
| $0 - $15 |
$4.99 |
| $15.01 - $50 |
6.99 |
| $50.01 - $100 |
$9.99 |
| $100.01 - $200 |
$14.99 |
| $200.01 - $300 |
$24.99 |
| $300.01 - $400 |
$34.99 |
| $400.01 - $500 |
$44.99 |
| $500.01 - $600 |
$49.99 |
| $600.01 or more |
$54.99 |
Please note, due to the extra packing involved - the shipping charge for personalized glassware will not be at the rates listed above. The correct rates will be available on checkout.
For all expedited shipments, shipping will be charged at UPS* published rates (those rates are shown in the checkout screen). Shipments to Alaska, Hawaii and Puerto Rico will be sent via UPS 2nd Day Air. We are sorry but service is not available to locations other than those mentioned above at this time. *Please note: UPS will not deliver to a PO Box. Please provide us with a valid street address!
All orders require a minimum of at least 1-3 business days before shipping. Business days are Monday thru Friday (Saturday and Sunday do not count as business days). If an order is placed after 4:00 PM Eastern Time, it will be considered placed the next business day. For example, if you place an order on Monday at 8:15 PM - it is considered an order from Tuesday.
If you are ordering any expedited shipment, please allow one business day before your order is shipped.
*Please note: UPS will not deliver to a PO Box. Please provide us with a valid street address!
You can order samples of any favor item in our store. We will only ship complete sets of items that come in sets. Sorry, but the maximum number of samples we will send is 3, and each item must be a separate item from the others. The cost for samples is the cost of the item(s) plus a shipping and handling charge of $7.95.
To place a sample order, simply use our sample order form, or email us at customer_service@favorfavor.com.
**Please note, samples may not be returned or exchanged.
All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of FavorFavor.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of FavorFavor.com and protected by U.S. and international copyright laws. All software used on this site is the property of FavorFavor.com or its software suppliers and protected by United States and international copyright laws.
We accept payment by credit card only. We do not accept personal checks.
We will replace any damaged or defective items that you receive as long as FavorFavor.com has the items available. If the goods are not currently available, we will issue you a refund for the damaged items.
Please note, damages for personalized glassware cannot be replaced due to the set-up costs involved. We can only offer a credit for the damaged pieces.
*Please note, that all orders must be inspected, and all claims for damages or shortages must be made within 48 hours after the receipt of the shipment.
If you are not satisfied with your favor order (sorry, no refunds on sample
orders) you may return the merchandise for an exchange or refund within 14 days of receipt of the goods. Please call us at 1-888-WED-FAVOR for a Return Merchandise Authorization (RMA) number. All returns must be packaged in the original shipping cartons, including all packing materials. Please mark the RMA number on the outside of all cartons being returned. Call for instructions on returning the items.
FavorFavor
Phone: 1-888-WED-FAVOR (1-888-933-3286)
Fax: 516-781-1036
info@favorfavor.com
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